This Privacy Policy explains how we at Zetaton collect, use, and protect your personal information when you use our software development services. It also outlines your rights concerning your data and our commitment to keeping your information safe.
2. Information We Collect
We collect various types of information to deliver high-quality services, enhance user experience, and ensure the proper functioning of our products. The information we collect includes:
- Personal Information: This may include your name, email address, phone number, company name, job title, and billing information that you provide during registration or while using our services.
- Project Data: Information regarding the specifics of your project (e.g., requirements, design preferences, timelines, etc.).
- Usage Data: We may collect data about how you interact with our website and services, such as IP addresses, browser types, operating systems, and other usage details.
3. How We Use Your Data
We use your information to provide, improve, and personalize our services. Specifically, we may use your data for the following purposes:
- Providing Services: To fulfill contracts and deliver the services you have requested, including software development, app development, or other related services.
- Customer Support: To respond to inquiries, provide support, and communicate with you about project updates.
- Marketing Communications: We may use your contact information for marketing and promotional purposes related to our services. This includes sending newsletters, service updates, and project updates. You can opt-out of marketing communications at any time by following the "unsubscribe" link in our emails or by contacting us at hello@zetaton.com.
- Improvement of Services: To analyze how you use our services, identify areas for improvement, and enhance user experience.
4. Data Retention for Marketing Purposes
Zetaton may retain certain personal information, such as contact details and usage data, for the purposes of direct marketing, client outreach, and promotional activities related to our software development services. The personal information collected for marketing purposes will be stored securely and used to send you updates, promotions, or newsletters about our services.
- Opt-Out: You can opt-out of receiving marketing communications at any time by following the "unsubscribe" link provided in the email communications or by contacting us directly at hello@zetaton.com.
- Data Sharing for Marketing: We do not sell or share your personal data with third parties for their marketing purposes unless you explicitly consent to it.
5. Payment Data Handling for Ongoing Projects
For projects where payment details are necessary, such as for tools, platforms, or subscriptions used during the development of your project, Zetaton may store and use payment information as follows:
- Client Approval: Payment details for tools, platforms, and subscriptions required for the project will only be processed with your explicit approval. In some cases, the costs associated with third-party services (such as cloud hosting, APIs, or software tools) may be directly charged to you, and we will inform you of these costs before proceeding.
- Zetaton’s Role: Depending on the nature of the project agreement, Zetaton may handle the payments for such services upfront, with the client reimbursing Zetaton as per the terms outlined in the project contract.
- Payment Security: All payment transactions will be processed securely using trusted payment processors, and any payment data will be handled in accordance with the payment processor's privacy policies.
- Invoicing: For ongoing projects, Zetaton may generate invoices based on services provided and any third-party costs incurred, which will be shared with you regularly. These invoices will include a breakdown of the services and associated costs.
6. Sharing Your Information
We do not share, sell, or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in providing services (e.g., payment processors, cloud storage, and email services). These service providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide their services.
- Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal processes.
7. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
8. Your Rights and Choices
You have the right to:
- Access and Update Your Data: You can request access to the personal information we hold about you and request that it be updated or corrected.
- Request Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., if we are required to retain it for legal purposes).
- Opt-Out of Marketing: You can opt-out of receiving marketing communications by following the "unsubscribe" link in our emails or by contacting us directly at hello@zetaton.com.
9. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and personalize your experience.
- Cookie Consent: By using our website, you consent to the use of cookies as described in this policy. You can manage your cookie preferences through your browser settings.
10. International Data Transfers
As Zetaton operates in multiple locations, your personal data may be transferred to and processed in countries outside of your country of residence, including the United States. By using our services, you consent to the transfer of your data to these locations.
11. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
Zetaton reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Zetaton
2266 N Prospect Ave Suite 606
Milwaukee, WI 53202
Phone: +1 (262) 228-8803
Email: hello@zetaton.com
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